Frequently Asked Questions
The healthcare field can be very complicated and confusing. We have created a list of questions that are frequently asked with their corresponding answers. We have done this in order to clarify many confusing topics. We will constantly add to this list of frequently asked questions. If you feel that there is a question that should be added to this list, please let us know. We always appreciate feedback.
You will find a list of questions below. In order to see the answers please click on the question, and the answer will appear. You can also click “Expand All” to open all of the answers at once.
If you have a question that is not listed here, please call us at 512-443-9355. Our office staff would be glad to help.
- Breathing treatments if you are short of breath or coughing
- Intravenous (IV) Fluids if you are dehydrated
- Injections if you are vomiting or have a bacterial infection
- Stitches for deep cuts or lacerations
- Joint injections for painful joints
- We accept most health insurance plans, including Blue Cross / Blue Shield, Aetna, Humana, United Health, Tricare, and Medicare. If your insurance company was not listed, please call our office. Our staff would be glad to let you know if we accept your insurance (512-443-9355)
- We are not accepting patients with Medicaid at this time.
- We are currently working with insurance companies to get all Obamacare plans accepted. However, we are in the discussion phase with the insurance companies. We are waiting on the individual insurance companies that carry Obamacare plans to give us the details of the plan.
- Currently, we are accepting Obamacare plans with Blue Cross / Blue Shield. We are still waiting for other insurance companies to communicate with us before we can accept other plans.
- We do accept credit cards as a method of payment. We accept all credit cards except American Express. b. We accept cash, checks, and credit cards. c. We do not accept Care Credit from Aesthetica Med Spa.
- A prior authorization is additional paperwork that is required by your insurance company before they will cover your prescription medication. It is often required on medications that are expensive or new.
- If you get a prior authorization notice from the pharmacy, it may be a good idea to contact (or go online) your insurance company in order to find out which medications they prefer. Sometimes the insurance company will cover a related medication without a prior authorization. However, you should know that your healthcare provider chose the medication based on which medication they thought would work best for you. A similar or related medication may not have the same benefits as the one your insurance company prefers without a prior authorization.
- Yes, all of our providers are comfortable doing PAP Smears, breast exams, and well woman exams. If you feel more comfortable with a female provider, you should request one when you make your appointment. We will happily set up an appointment with one of our female providers HERE.
- If your PAP Smear is abnormal, we can provide you with further testing in our office without referring you somewhere else.
- We offer many of the same services that Gynecologists provide:
- Cervical Cancer Screening - PAP smears
- Abnormal PAP Smear Testing – Colposcopy and Endocervical curettage
- Abnormal Bleeding - Endometrial Biopsy
- Birth Control Counseling
- Which birth control methods do you offer?
We offer many birth control options:
- Hormone pills
- Combination (or OCP)
- Hormone patches
- Depo-Provera (injections every 3 months)
- Implanon or Nexplanon (small rod implanted in upper arm)
- Mirena or IUD (Implantable Uterine Device)
- Hormone pills
- Cervical Diaphragm sizing
- Permanent sterilization (tubal ligation)
- If you think you are pregnant, please feel free to make an appointment. We will do a confirmatory pregnancy test, and we will spend time counseling you on the important topics. We will then refer you to any obstetrician (OB) of your choice, or if you do not have a preference, we can refer you to one of the obstetricians that we have had great experiences with.
- If you get sick, we can still care for you while you are pregnant, but you will want your prenatal care to be done by an obstetrician since we cannot deliver your baby. We are able to fully care for you after you have your baby (post-partum) and even while breastfeeding.
Bone Density Evaluation and Treatment (DEXA scanning, Osteoporosis)
Sleep Disorder and Fatigue Questionnaire
Complete physical exam to evaluate for asymptomatic problems
Complete review of systems to evaluate all bodily functions
- No, we do not have X-ray, CT scan, or MRI capability at our office. We will give you orders for your imaging studies, and we will direct you to the nearest facilities. You are also welcome to go to the facility of your choice.
- At this time, we only have access to Austin Radiological Association's (ARA) files. If you get your imaging studies done there, we can view your images in the office and show them to you. We will continue to seek access to other Radiology companies in the area.
- Yes, we are Family Medicine physicians who are trained in caring for pediatric patients. We accept children 4 years old and older. We are willing to evaluate children younger than 4 years old for acute illnesses, but we are not equipped as well as Pediatric offices for younger children. We can do well child checks starting at age 4.
- We can also do Sports Physicals, School Physicals, and other paperwork needed for your pediatric patient.
- Most likely this "bill" is not actually a bill. It is called an EOB or Explanation Of Benefits. An EOB is a statement from your health insurance provider that details recent health care charges and plan benefit payments. You will receive an EOB when a laboratory (Health Diagnostic Laboratory, Boston Heart, SpectraCell, etc) submits a claim to your insurance provider for laboratory services rendered. You can tell the difference between a true bill and an EOB by looking for the phrase, "THIS IS NOT A BILL." Even though the letter may say, "Patient owes $," it is not a bill that you have to pay. Before you pay a "bill" from a test that we ordered, please make sure to call the number on the bill or our office to make sure you actually owe the money. It is very difficult to get a refund. It is better to pay a bill late rather than try to get your money back.
- Contact Numbers for Laboratories that we frequently use:
- Health Diagnostics Laboratory: 1-877-4HDLABS (443-5227)
- Boston Heart Diagnostics: 508-877-8711 (option 5) or [email protected]
- SpectraCell Laboratories: 1-800-227-5227
- This EOB is usually for the advanced cholesterol panel which we call the "HDL Panel." The HDL acronym stands for the lab where the blood work is sent (Health Diagnostics Laboratory). This should not be confused with your good cholesterol level (HDL = High Density Lipoprotein).
- Currently, there are two different degrees for physicians in America. There is a Doctor of Osteopathy (DO) and Medical Doctorate (MD). These abbreviations represent which degree a physician achieved. The training for the two different degrees is nearly identical. Both types of physicians must go through 4 years of medical school as well as 3 or more years of residency in their specialty. The Doctors of Osteopathy do extra training on the skeletal system, and they are taught how to do special maneuvers and manipulations of the body.
- Dr. David Sneed is a Doctor of Osteopathy (DO), and Dr. Philip Oubre has a Medical Doctorate (MD). Each physician has their own special interests and advanced knowledge. It will benefit you to read about their interests before making an appointment to decide which physician fits your personality the best HERE.
- How much do the office visits cost?
- We will bill through your insurance, so your cost should be similar to a regular doctor's visit. You do not have to pay out of pocket for these visits. Since every insurance plan is different, we cannot guarantee that your office visits will be covered, but we do not usually have problems getting them covered.
- If you are self pay (no insurance), you can call our office to discuss cost.
- How much do the Bioidentical hormones cost since they have to be compounded?
- We work closely with pharmacies to ensure you get the best pricing. You can take your prescription and shop around for the best price, or we can send it to one of the pharmacies that our patients frequently use. The prices vary depending on the compound, number of ingredients, and dosage. Depending on your insurance, the price per 3 month compound can range from $40 to $120.
- How often do I need to be evaluated?
- When you are initially getting started on Bioidentical Hormone Replacement, you will need to be seen frequently (likely ever 2 months) until your levels and symptoms have improved. After you have are stable on a hormone regimen, we ask to see our patients every 6 months on an ongoing basis to assess levels and symptoms. Your body's needs are constantly changing, so returning to the office every 6 months allows us to assess these changes and tweak the compounds to fit your lifestyle.
- How much does the blood work cost?
- We will bill your labs through your insurance, so your cost should be similar to a regular blood work. We will try to warn you before we draw a lab that we know is not covered. You should not have to pay out of pocket for blood work. Since every insurance plan is different, we cannot guarantee that your lab work will be covered, but we do not usually have problems getting them covered.
- Do I need to be fasting for hormone levels?
- No, you never need to be fasting for hormone levels. The levels can be drawn at any time of the day.
- Where do I find more information on Bioidentical Hormone Replacement?
- Please go to our website dedicated to this topic HERE.